We take the protection of your personal data very seriously. This Privacy Policy explains how AIM ASCEND collects, uses, and stores your data in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller
AIM ASCEND
Basteigraben 1, 86720 Nördlingen, Germany
Email: coaching@aim-ascend.com

‍2. What Data We Collect
• Contact data (e.g. email)
• Payment data (processed through third parties)
• Discord username/ID (for scheduling purposes)
• IP address, browser information, and analytics data
• Newsletter opt-ins (if applicable)

3. How We Collect Your Data
• When you contact us via form, email, or Discord
• When you book a coaching session or make a payment
• When you interact with embedded YouTube videos
• Automatically via cookies and Webflow-hosted tools

4. Tools and Third Parties Used
• YouTube (for embedded content)
• PayPal, VISA, Bank Transfer, Paysafecard (payment processing)
• Discord (coaching communication & scheduling)
• Webflow (website hosting)
• GoDaddy (domain hosting)
• (Upcoming) Email marketing platform for newsletters

5. Purpose of Data Use
• To process payments and deliver coaching services
• To communicate with clients
• To improve our website and user experience
• To send newsletters and service updates (only with consent)

6. Data Retention
We retain your data only as long as necessary for legal or operational purposes.

7. Your Rights under GDPR
As a user, you have the right to:
• Access your stored data
• Request correction or deletion
• Object to data processing or request data portability
• File a complaint with a supervisory authority

8. Contact for Data Inquiries
For privacy-related requests or questions, please contact:
coaching@aim-ascend.com

‍9. Cookies & Analytics
Our website may use cookies and analytics tools to enhance your experience. You will be asked to consent upon your first visit.

10. Updates to this Policy
We reserve the right to update this Privacy Policy at any time.
Last updated: May 2025